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Evidence Guide: TLIC3032A - Operate and monitor a passenger electric tram

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

TLIC3032A - Operate and monitor a passenger electric tram

What evidence can you provide to prove your understanding of each of the following citeria?

Plan and identify a passenger electric tram for operations

  1. Driving requirement is identified and confirmed from roster, shift-card or other authorised documentation
  2. Sign-on/log-on procedures at the depot are completed and the tram to be driven is correctly identified and located
  3. Resources are identified and obtained, including documentation
  4. Procedures for reporting incidents and the cancellation and non-operation of services are identified and followed
Driving requirement is identified and confirmed from roster, shift-card or other authorised documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Sign-on/log-on procedures at the depot are completed and the tram to be driven is correctly identified and located

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Resources are identified and obtained, including documentation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Procedures for reporting incidents and the cancellation and non-operation of services are identified and followed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate a passenger electric tram

  1. Tram is operated within specifications and organisational requirements to meet required schedules, routes, timetables and special services
  2. On-board equipment is confirmed as being serviceable, and is operated in accordance with specifications and organisation's requirements
  3. Warning devices and gauges are monitored and responded to in accordance with organisation's requirements
  4. Operational restrictions established by the organisation and relevant legislation are observed
  5. Tram is stopped in designated and approved locations and within limitations, to permit safe embarkation and alighting of all kinds of passengers
  6. Destination signs are adjusted in accordance with work schedules
  7. Wheelchair equipment where provided is operated when required in accordance with workplace procedures
Tram is operated within specifications and organisational requirements to meet required schedules, routes, timetables and special services

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

On-board equipment is confirmed as being serviceable, and is operated in accordance with specifications and organisation's requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Warning devices and gauges are monitored and responded to in accordance with organisation's requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operational restrictions established by the organisation and relevant legislation are observed

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tram is stopped in designated and approved locations and within limitations, to permit safe embarkation and alighting of all kinds of passengers

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Destination signs are adjusted in accordance with work schedules

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Wheelchair equipment where provided is operated when required in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Respond effectively to external operating factors

  1. Instructions are verified, when required, interpreted and followed, in accordance with relevant regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe
  2. Fixed traffic and hand signals and verbal movement commands are interpreted and followed, in accordance with regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe
  3. Hazardous situations are recognised and appropriate action is taken to minimise risk to personnel and equipment
  4. Defensive driving practices are employed at all times
Instructions are verified, when required, interpreted and followed, in accordance with relevant regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Fixed traffic and hand signals and verbal movement commands are interpreted and followed, in accordance with regulatory requirements and organisational policies and procedures, to ensure that actions taken are appropriate and safe

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Hazardous situations are recognised and appropriate action is taken to minimise risk to personnel and equipment

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Defensive driving practices are employed at all times

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate revenue collection systems (where applicable)

  1. Start-up check is completed in accordance with workplace procedures
  2. Ticketing system is activated, operated and updated in accordance with workplace procedures
  3. Ticketing system defects are reported in accordance with workplace procedures
  4. Ticketing system is closed down, in accordance with authorised organisation procedures
Start-up check is completed in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ticketing system is activated, operated and updated in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ticketing system defects are reported in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Ticketing system is closed down, in accordance with authorised organisation procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Operate and monitor on-board equipment

  1. Electric tram equipment is monitored and operated to maintain optimum running conditions and identify faults, defects and deficiencies
  2. Appropriate action is taken in response to identified faults, defects and deficiencies to ensure safe operation of tram, including communications with operations controller where necessary
  3. Faults, defects and deficiencies are assessed to determine risk of damage to equipment or injury to personnel
  4. Defects are reported and/or recorded
Electric tram equipment is monitored and operated to maintain optimum running conditions and identify faults, defects and deficiencies

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Appropriate action is taken in response to identified faults, defects and deficiencies to ensure safe operation of tram, including communications with operations controller where necessary

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Faults, defects and deficiencies are assessed to determine risk of damage to equipment or injury to personnel

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Defects are reported and/or recorded

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Work collaboratively with other personnel (where applicable)

  1. Safe operation and monitoring of the tram is maintained in collaboration with other members of the tram crew, tram controllers and other relevant personnel as per workplace requirements
  2. Any potential or actual conflicts or grievances with other members of the tram crew, tram controllers and other relevant personnel during the operation of the tram are recognised and resolved in accordance with workplace procedures
Safe operation and monitoring of the tram is maintained in collaboration with other members of the tram crew, tram controllers and other relevant personnel as per workplace requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Any potential or actual conflicts or grievances with other members of the tram crew, tram controllers and other relevant personnel during the operation of the tram are recognised and resolved in accordance with workplace procedures

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Communicate with tram crew and other personnel

  1. Regular communication is maintained with tram crew, drivers of other passenger electric trams and other relevant personnel in the course of operation of the tram as per workplace procedures and regulatory requirements
  2. Tram crew, tram controllers, drivers of other passenger electric trams and other relevant personnel are advised of operational problems, delays, safety incidents and emergency situations that may arise in the course of operation of the tram
  3. Information provided by tram crew, drivers of other passenger electric trams and other relevant personnel relevant to the ongoing operation of the passenger electric tram is interpreted and applied to driving activities as per workplace procedures and applicable regulatory requirements
Regular communication is maintained with tram crew, drivers of other passenger electric trams and other relevant personnel in the course of operation of the tram as per workplace procedures and regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Tram crew, tram controllers, drivers of other passenger electric trams and other relevant personnel are advised of operational problems, delays, safety incidents and emergency situations that may arise in the course of operation of the tram

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Information provided by tram crew, drivers of other passenger electric trams and other relevant personnel relevant to the ongoing operation of the passenger electric tram is interpreted and applied to driving activities as per workplace procedures and applicable regulatory requirements

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Follow all applicable tramway regulatory requirements

  1. Tramway regulatory requirements applicable to the operation of the tram and the track or road concerned are accessed, understood and interpreted
  2. Relevant tramway regulatory requirements are applied and followed in the course of operation of the passenger electric tram
Tramway regulatory requirements applicable to the operation of the tram and the track or road concerned are accessed, understood and interpreted

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Relevant tramway regulatory requirements are applied and followed in the course of operation of the passenger electric tram

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:

the underpinning knowledge and skills

relevant legislation and workplace procedures

other relevant aspects of the range statement

Context of and specific resources for assessment

Performance is demonstrated consistently over a period of time and in a suitable range of contexts

Resources for assessment include:

a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or

access to an appropriate range of relevant operational situations in the workplace

In both real and simulated environments, access is required to:

relevant and appropriate materials and equipment, and

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

Method of assessment

Assessment of this unit must be undertaken by a registered training organisation

As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests

Practical assessment must occur:

through activities in an appropriately simulated environment at the registered training organisation, and/or

in an appropriate range of situations in the workplace

Required Skills and Knowledge

REQUIRED KNOWLEDGE AND SKILLS

This describes the essential knowledge and skills and their level required for this unit.

Required knowledge:

Applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

Relevant road rules of the relevant state/territoty roads and traffic authority, where applicable

Relevant state/territory roads and traffic authority and tramway operating procedures

Relevant OH&S and environmental procedures and regulations

Relevant driver identification procedures, licences and authorities required to drive an electric tram

Passenger electric tram controls, instruments and indicators and their purpose, location and use including controls to start, accelerate, decelerate and stop the tram

Passenger electric tram operating characteristics, capabilities and limitations

Procedures for operating and monitoring the passenger electric tram

Procedures for adjusting controls to maximise efficient and safe running

Speed and load limits for the tram

Operational instructions

Procedures for managing safety incidents and hazardous situations that may arise when operating and monitoring a passenger electric tram

Procedures for operating and monitoring ancillary equipment on the tram

Functions of sand as used on an electric tram and the procedures for checking and refilling sand levels and carrying out sand system testing processes on a passenger electric tram

Passenger electric tram knowledge may include monitoring devices, braking and drive equipment, ancillary systems and signalling systems

Track, road and route knowledge including: track limitations, speed limitations, curves and gradients and location of any signals, indicators and points

Procedures for identifying equipment defects and assessing for appropriate action

Typical defects that can occur on a passenger electric tram and related action that should be taken

Principles of defensive driving

Procedures to be followed in the event of an emergency when operating a passenger electric tram

Procedures for operating any electronic communications equipment with required protocol

Fatigue management knowledge and techniques including: causes and effects of fatigue; strategies to manage fatigue; factors which increase fatigue-related accidents; and lifestyles which promote the effective long term management of fatigue

Required skills:

Communicate effectively with others when operating and monitoring a passenger electric tram

Operate any electronic communication equipment to required protocol

Read and interpret instructions, procedures, information and signs relevant to the operation and monitoring of a passenger electric tram

Interpret and follow instructions and prioritise work

Complete documentation related to the operation and monitoring of a passenger electric tram

Work collaboratively with others when operating and monitoring a passenger electric tram

Identify and assess tram defects and deficiencies and take appropriate action to report any identified defective equipment as per workplace procedures

Implement contingency plans for unplanned events

Apply precautions and required action to minimise, control or eliminate hazards that may exist when operating and monitoring a passenger electric tram

Recognise problems that may arise when operating and monitoring a passenger electric tram and take appropriate action

Check and refill sand boxes where provided and carry out sand system testing processes on a passenger electric tram

Modify activities depending on differing operational contingencies, risk situations and environments

Adapt to differences in trams and associated equipment and procedures

Select and use required personal protective equipment conforming to industry and OH&S standards

Operate a passenger electric tram and monitor its performance to facilitate optimum safe operation

Apply track and road knowledge when driving a passenger electric tram

Monitor journey schedule

Apply fatigue management knowledge and techniques

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.

Operations may be conducted:

by day or night in all relevant weather conditions

Passenger electric trams include all passenger electric trams in service within Australian transport systems and may include:

hand-operated or foot pedal control systems or both

Passenger electric tram equipment may include:

ancillary systems

automatic control systems

braking systems

drive systems

instrumentation

manual controls

communication systems

warning equipment

power source

vigilance systems

traction systems

Action taken upon the identification of faults, defects or deficiencies may include:

reporting the problem and carrying out repairs (depending on the level and extent of work required), or isolating the faulty equipment and advising appropriate personnel of the fault and need for repair or replacement

Relevant personnel may include:

tram crew

tram controllers

rostering supervisors and staff

other tram drivers and crews

depot coordinators

supervisors and other operational personnel

maintenance personnel

immediate internal or external customers

internal and external suppliers

Risk minimisation may require differentiating between faults, defects and deficiencies that:

do not present a hazard and could be attended to under running maintenance or in a normal maintenance schedule

present a potential hazard and need to be attended to under running maintenance or at the next most practical opportunity

present an immediate hazard and require immediate attention

Depending on the organisation concerned workplace procedures may be called:

standard operating procedures

company procedures

enterprise procedures

organisational procedures

established procedures

Information and documents may include:

relevant National and state or territory transport regulations and codes of practice

notices in drivers' notice board/box

reference cards

tram driver roster sheet and/or table card

operational instructions, policies and procedures:

emergency procedures manual

conditions of service, legislation and industrial agreements including workplace agreements and awards

Applicable legislation, regulations and codes may include:

applicable legislated rail safety requirements including acts and regulations from each state and territory together with any nationally approved compliance codes and/or guidelines

relevant state/territory road rules and tramway codes of practice

relevant Australian Standards and related requirements

relevant state/territory OH&S legislation

relevant state/territory environmental protection legislation